Planned care
Citizens of EU and non-EU countries or Italian nationals residing abroad who are not registered with the Italian health service may undergo planned cancer diagnostic and therapeutic procedures at the Veneto Institute of Oncology. A first visit, which can be reserved as described below (see “how to get started”), will allow us to understand whether it is possible to start the treatment at our Institute and to define any costs borne by the patient through a cost estimate.
Patient-borne costs
In general, all costs for diagnostic services and planned care are the responsibility of the citizen not registered with the Italian national health service (SSN).
The rate applied is that of “self-pay”, as indicated by regional legislation.
Advance payment is required for planned care.
EU citizens can receive diagnostic services and planned treatments at the expense of their own country by presenting the appropriate authorization form (called S2 form; ex E112) issued by the competent health institution. Further information is available in the website of the European Union.
It should be noted that the sole possession of the EHIC card (European Health Insurance Card) does not allow to obtain health services if the objective of the stay is to benefit from health services (planned treatments).
Patients who have private health insurance will have to anticipate the full costs of services, then request reimbursement from their insurance companies.
How to get started
A first visit as a “self-payer” is necessary to start a diagnosis and treatment process; it can be reserved by e-mail at prenotazioni@iov.veneto.it, attaching an identification document of the patient and specifying:
- name, surname, sex and age of the patient;
- patient’s citizenship;
- the type of tumor for which you are seeking treatment in our Institute.
The first visit can also be done privately (by choosing a specialist doctor); it can be reserved by e-mail at
prenotazioni.libera@iov.veneto.it, attaching a patient identification document and specifying:
- name, surname, sex and age of the patient;
- patient’s citizenship;
- the name of the chosen specialist.
Please note that to decide on the most appropriate diagnosis and treatment path it is necessary to make a first visit with the specialist. No diagnosis or prognosis will be released or discussed via email. Next, based on the indications provided by the specialist, an estimate for the total cost of care will be issued.
The patient who accepts the estimate of costs will be asked to sign a commitment to pay, provide at least one identity document or other required documentation, and pay the amount indicated before the start of medical care.
At the end of this procedure, the certification necessary to apply for a medical treatment visa can be issued. This visa allows the legal stay in Italy for the entire duration of the programmed care.
The patient’s sensitive data will be processed in full compliance with current legislation on the protection of personal data, in order to guarantee the right to confidentiality and the protection of fundamental rights and freedoms.