The Customer Service, or Public Relations, Office (URP) mainly deals with the systematic identification of patrons’ needs and satisfaction in order to contribute to the improvement of services.

Patrons can make a complaint or suggestion – or express appreciation – in person, by phone, by e-mail or letter. Any communication that URP receives will be handled quickly and efficiently, providing an exhaustive answer when appropriate.

The URP staff is also available to provide general information on the Institute and its services.

Please note that the URP is not a booking service. To make an appointment click here.


  • Foto di Dott.ssa Letizia Cutri

    Dott.ssa Letizia Cutri

    Personale amministrativo
  • Foto di Dott.ssa Giorgia Marangoni

    Dott.ssa Giorgia Marangoni

    Relazioni con il pubblico
  • Foto di Dott.ssa Rosanna Martucci

    Dott.ssa Rosanna Martucci

    Relazioni con il pubblico
  • Foto di Dott.ssa Veronica Todesco

    Dott.ssa Veronica Todesco

    Relazioni con il pubblico

Where we are

Via Gattamelata, 64 - 35128 Padova

Ospedale Busonera, mezzanine floor
Mon – Fri | 9:00 – 14:00